{"id":"jezyk-angielski-2005-maj-matura-dwujezyczna/zad/4","paper_id":"jezyk-angielski-2005-maj-matura-dwujezyczna","number":"4","points":20,"ptype":"open","subject":"jezyk-angielski","category":"matura","year":2005,"month":"maj","level":null,"text":"TASK 4. (20 points)\nImagine you have just returned from a disastrous holiday in a vacation home you rented\nfrom an agency. Write a formal letter of complaint to the agency, using 150-200 words.\nIn your letter, describe why you were not satisfied with the following:\n- location,\n- neighbours,\n- state of the house,\nand demand compensation.\nROUGH COPY\nArkusz I\n5\nArkusz I\n6\nFAIR COPY\nArkusz I\n7","answer":null,"answer_text":null,"solution":"Guided writing task (20 points, graded by examiner against content/composition/language criteria, no fixed key): a formal letter of complaint to a rental agency about a disastrous holiday home (location, neighbours, state of the house), demanding compensation, 150-200 words. Sample answer:\n\nDear Sir or Madam,\n\nI am writing to express my dissatisfaction with the holiday home I rented from your agency last week, advertised as 'Villa Sunrise'.\n\nFirstly, the location bore no resemblance to your brochure. Instead of being a five-minute walk from the beach, the house was situated next to a busy motorway, with constant traffic noise throughout the day and night.\n\nSecondly, the neighbours turned out to be extremely inconsiderate. They held loud parties until 4 a.m. on several occasions, making it impossible for my family to get any proper sleep.\n\nFinally, the state of the house itself was appalling. The plumbing was faulty, the kitchen appliances did not work, and there were clear signs of damp on the bedroom walls, which is surely a health hazard.\n\nGiven these serious shortcomings, I demand a full refund as compensation, or at the very least a substantial partial reimbursement. I trust you will deal with this matter promptly, as I am considering reporting it to a consumer protection body should it remain unresolved.\n\nYours faithfully,\nXYZ","image":"img/jezyk-angielski-2005-maj-matura-dwujezyczna/zad-4.webp","solution_image":null,"topics":null,"page_from":4,"source":"ai","answer_source":null,"answer_text_source":null,"solution_source":"ai","text_source":"ocr","source_label":"Język angielski · Matura · maj 2005","subject_label":"Język angielski","category_label":"Matura","text_html":"

TASK 4. (20 points)
Imagine you have just returned from a disastrous holiday in a vacation home you rented
from an agency. Write a formal letter of complaint to the agency, using 150-200 words.
In your letter, describe why you were not satisfied with the following:

\n\n

and demand compensation.
ROUGH COPY
Arkusz I
5
Arkusz I
6
FAIR COPY
Arkusz I
7

","solutions":[{"source":"ai","label":"AI","kind":"text","html":"

Guided writing task (20 points, graded by examiner against content/composition/language criteria, no fixed key): a formal letter of complaint to a rental agency about a disastrous holiday home (location, neighbours, state of the house), demanding compensation, 150-200 words. Sample answer:

\n

Dear Sir or Madam,

\n

I am writing to express my dissatisfaction with the holiday home I rented from your agency last week, advertised as 'Villa Sunrise'.

\n

Firstly, the location bore no resemblance to your brochure. Instead of being a five-minute walk from the beach, the house was situated next to a busy motorway, with constant traffic noise throughout the day and night.

\n

Secondly, the neighbours turned out to be extremely inconsiderate. They held loud parties until 4 a.m. on several occasions, making it impossible for my family to get any proper sleep.

\n

Finally, the state of the house itself was appalling. The plumbing was faulty, the kitchen appliances did not work, and there were clear signs of damp on the bedroom walls, which is surely a health hazard.

\n

Given these serious shortcomings, I demand a full refund as compensation, or at the very least a substantial partial reimbursement. I trust you will deal with this matter promptly, as I am considering reporting it to a consumer protection body should it remain unresolved.

\n

Yours faithfully,
XYZ

"}]}