Zadanie 7. (5 pkt)
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THE HOTEL
If he had had his way, Peter McDermott thought, he would have fired the chief house
detective weeks ago. But he had not had his way and now, once more, Mr Ogilvie, the obese
ex-policeman was missing when he was needed most.
McDermott leaned down from his husky six-and-a-half feet and jiggled the desk telephone
impatiently.
‘Fifteen things break loose at once,’ he told the woman by the window of the wide, wood-
panelled office, ‘and as usual nobody can find him.’
Christine Francis glanced at her wristwatch. It showed a few minutes before 11 p.m.
‘There’s a bar in Baronne Street you might try.’
McDermott nodded.
‘I’ve already checked the bar. He’s not there.’
‘Our Mr Ogilvie makes his own rules,’ Christine said. ‘It’s been this way for years.
We can’t do anything about it as long as Warren Trent allows it.’
‘You’re right,’ he acknowledged. ‘I once tried to reorganize our detective force, and my
ears were properly pinned back. I was put right back in my place immediately.’
She said quietly, ‘I didn’t know that.’
He looked at her quizzically. ‘I thought you knew everything.’
And usually she did. As personal assistant to Warren Trent, the unpredictable and irritable
manager and owner of New Orleans’ largest hotel, Christine was familiar with the hotel’s
inner secrets as well as its day-to-day affairs. She knew, for example, that Peter, although
employed just a few months ago, was already promoted to assistant general manager and was
virtually running the hotel, though at an ungenerous salary and with limited authority. She
knew the reasons behind that, too. They were in a file marked Confidential, brought to her by
Warren Trent himself on the day of Peter McDermott’s arrival in the hotel, and involved his
personal life.
Christine asked, ‘What is breaking loose?’
McDermott gave a cheerful grin which contorted his rugged, almost ugly features.
‘We have a complaint about a night party on the eleventh floor; on the ninth the Duchess
of Croydon claims the Duke has been insulted by a room-service waiter; one of the guests
called to say he can’t sleep because of somebody moaning horribly in 1439; and the night
manager is off sick, with the other two house officers otherwise engaged. Besides which,
I noticed a leak on the second floor next to the elevator, so we need to have it fixed before one
of the guests finds it a reason for a major complaint.’
‘Do you have a name for the room where the moaning is?’ Christine asked.
He shook his head and lifted the phone. ‘I’ll find out. Probably someone having
a nightmare, but we’d better make sure.’
‘All right, thanks.’ McDermott scribbled a name and hung up.
‘Albert Wells, Montreal.’
‘I know him,’ Christine said. ‘A nice little man who stays here every year. I’ll check that
one out.’
Poziom rozszerzony - część II
5
The telephone shrilled and McDermott recognized the flat nasal voice of Herbie Chandler.
Chandler, like Ogilvie, was another of the hotel’s old-timers.
‘Could you investigate the complaint about the night party on the eleventh?’ Peter asked.
As he had half expected, there was an immediate protest. ‘Never mind the argument, I want
the complaint attended to. And send a bellboy with a pass key to meet Miss Francis at the
reception.’ He replaced the telephone before there could be any more discussion.
‘Let’s go.’ His hand touched Christine’s shoulders slightly. ‘I have to handle the Duke and
Duchess incident. The relations between the hotel and the Croydons are excellent, so I think
a personal apology will do.’
adapted from Hotel by Arthur Hailey
7.1. Which of the following applies to the chief house detective?
A. Peter McDermott had fired him from work.
B. He used to meet ex-policemen in Baronne Street.
C. He was often impossible to find in an emergency.
D. Warren Trent considered him an obstinate person.
7.2. What did Christine Francis find out about Peter McDermott during their
conversation?
A. That he had been reprimanded for his attempt to reform something.
B. That he had managed the biggest hotel in New Orleans.
C. Why he had been promoted to assistant general manager so quickly.
D. Why he earned so little as an assistant general manager.
7.3. Which of the following was NOT a complaint made against the hotel?
A. the moaning in room 1439
B. the leak on the second floor
C. the party on the eleventh floor
D. the inappropriate behaviour of a waiter
7.4. Which of the following is TRUE about Peter McDermott?
A. He was certain that the Duke and Duchess incident would be difficult to handle.
B. He asked one of the employees to handle the disturbance on the eleventh floor.
C. He decided to investigate the night manager’s sudden illness himself.
D. He ordered Christine to check the moaning in room 1439.
7.5. Who was the last person to become an employee of the hotel?
A. Mr Ogilvie
B. Christine Francis
C. Herbie Chandler
D. Peter McDermott
PRZENIEŚ ROZWIĄZANIA NA KARTĘ ODPOWIEDZI!
Poziom rozszerzony - część II
6
Official CKE answer key found in corpus at arkusze/jezyk-angielski-2014-maj-matura-rozszerzona-odpowiedzi (covers both Arkusz I and II; matura.lol's automatic pairing missed it). 'The Hotel' (Arthur Hailey) excerpt: 7.1 C (chief house detective was often impossible to find in an emergency). 7.2 A (Christine found out Peter had been reprimanded for his attempt to reform/reorganize the detective force). 7.3 B (the leak on the second floor was noticed by Peter himself, not a guest complaint - was NOT a complaint made against the hotel). 7.4 B (he asked Herbie Chandler, an employee, to handle the disturbance on the eleventh floor). 7.5 D (Peter McDermott was employed just a few months ago - the most recent hire).
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