{"id":"jezyk-angielski-2017-maj-matura-dwujezyczna/zad/5","paper_id":"jezyk-angielski-2017-maj-matura-dwujezyczna","number":"5","points":null,"ptype":"closed","subject":"jezyk-angielski","category":"matura","year":2017,"month":"maj","level":null,"text":"TASK 5. (0-4)\nRead the article. Four fragments have been removed from the text. Complete each gap\n(5.1.-5.4.) with the fragment which fits best and put the appropriate letter (A-E) in each\ngap. There is one fragment which you do not need to use.\nHOW DO EMOTICONS AND CAPITALISATION AFFECT PERCEPTION OF EMAIL?\nCompared with face-to-face communication, nonverbal cues in email are lacking. But humans\nare fabulous at generating meaning even when cues are sparse. A group of psychologists from\nStanford University have put forward a theory that our motivation for generating meaning is to\nreduce levels of uncertainty and help predict other people’s behavioural patterns. 5.1.\nBoth of these enable the people we are addressing to predict our behaviour, mood and\nintentions.\nThe research on nonverbal behaviour in emails is not as simple as “emoticons are good while\ncapitalisation is bad”. It seems that both writing in capital letters and using emoticons can evoke\nutterly different responses, perhaps much less polarised in the case of capitalisation, which is\nnormally considered a no-no in emails. However, the usage of capital letters can also\ncommunicate excitement and not just senseless shouting. 5.2. Perhaps some of this\nvariability in the perception of capitalisation and emoticons comes down to personality?\nPsychologists researched this by asking college students to fill in a personality questionnaire\nand then read emails from an unknown person. These were simple messages such as requests\nfor copies of academic papers or information about the university. Each participant was\nrandomly assigned to read two out of several differently presented emails. 5.3.\nThe students were then asked to rate the sender’s likeability.\nThe researchers found that the reader’s personality influenced how emoticons and capitalisation\nwere perceived. Readers high in extroversion and emotional stability were likely to rate\nthe sender’s emails as more likeable if they had correct capitalisation and emoticons.\nThe opposite was also true. For the introverted and emotionally unstable, correct capitalisation\nand emoticons tended not to affect the sender’s likeability, perhaps even lowering it. These\nresults are interesting but they also raise many more questions. Emoticons may make the sender\nappear more likeable, but further research is necessary to find out if they also make the sender\nseem less professional or whether they can make reading bad news less disturbing. In their\nstudy, the researchers only used a smiley face in the emails. 5.4. These are just some\nuncertainties. If more advanced ways of communicating emotion in email become a reality,\nsurely many more questions will have to be answered.\nadapted from www.spring.org.uk\nMAD-1A\nA. Some of them were all written with capital letters, others included emoticons and the rest\nneither, so that the researchers would be able to compare responses.\nB. Researchers are currently working on electronic mail systems which involve expressive\ntypography, graphical components as well as old-fashioned words to convey emotion.\nC. This might explain how, in online correspondence, even two simple things like\ncapitalisation and the use of emoticons can have important effects on the reader’s\nperceptions.\nD. We can’t be sure whether the impact of other emoticons would be the same. It is also not\nclear what would happen if the sender used emoticons which the receiver did not understand.\nE. For emoticons, there is a bulk of research which proves they can take the sting out of\na message with a negative content. Other studies find they have no such impact.\nTRANSFER YOUR ANSWERS TO THE ANSWER SHEET!\nMAD-1A","answer":null,"answer_text":"5.\npodsumowanie\n: właściwe\ni adekwatne\ndo tematu\nzakończenie\nwypowiedzi\nR\nA\nL\nzakończenie zgodne\nz tematem oraz treścią\nwypowiedzi; jeżeli\nzdający powtarza wstęp -\nczyni to innymi słowami\nzakończenie nie jest w pełni\npoprawne, np. jest zgodne\nz tematem ALBO treścią\nwypowiedzi; odbiega trochę od\ntematu LUB treści wypowiedzi;\nzdający stosuje zakończenie\nschematyczne (sztampowe) LUB\npowtarza wstęp praktycznie tymi\nsamymi słowami\nbrak zakończenia LUB\nzakończenie nie jest\nkomunikatywne LUB\nzakończenie jest jedynie\nluźno związane z tematem\noraz treścią wypowiedzi","solution":null,"image":"img/jezyk-angielski-2017-maj-matura-dwujezyczna/zad-5.webp","solution_image":null,"topics":null,"page_from":8,"source":"ocr","answer_source":null,"answer_text_source":"ocr","solution_source":null,"text_source":"ocr","source_label":"Język angielski · Matura · maj 2017","subject_label":"Język angielski","category_label":"Matura","text_html":"

TASK 5. (0-4)
Read the article. Four fragments have been removed from the text. Complete each gap
(5.1.-5.4.) with the fragment which fits best and put the appropriate letter (A-E) in each
gap. There is one fragment which you do not need to use.
HOW DO EMOTICONS AND CAPITALISATION AFFECT PERCEPTION OF EMAIL?
Compared with face-to-face communication, nonverbal cues in email are lacking. But humans
are fabulous at generating meaning even when cues are sparse. A group of psychologists from
Stanford University have put forward a theory that our motivation for generating meaning is to
reduce levels of uncertainty and help predict other people’s behavioural patterns. 5.1.
Both of these enable the people we are addressing to predict our behaviour, mood and
intentions.
The research on nonverbal behaviour in emails is not as simple as “emoticons are good while
capitalisation is bad”. It seems that both writing in capital letters and using emoticons can evoke
utterly different responses, perhaps much less polarised in the case of capitalisation, which is
normally considered a no-no in emails. However, the usage of capital letters can also
communicate excitement and not just senseless shouting. 5.2. Perhaps some of this
variability in the perception of capitalisation and emoticons comes down to personality?
Psychologists researched this by asking college students to fill in a personality questionnaire
and then read emails from an unknown person. These were simple messages such as requests
for copies of academic papers or information about the university. Each participant was
randomly assigned to read two out of several differently presented emails. 5.3.
The students were then asked to rate the sender’s likeability.
The researchers found that the reader’s personality influenced how emoticons and capitalisation
were perceived. Readers high in extroversion and emotional stability were likely to rate
the sender’s emails as more likeable if they had correct capitalisation and emoticons.
The opposite was also true. For the introverted and emotionally unstable, correct capitalisation
and emoticons tended not to affect the sender’s likeability, perhaps even lowering it. These
results are interesting but they also raise many more questions. Emoticons may make the sender
appear more likeable, but further research is necessary to find out if they also make the sender
seem less professional or whether they can make reading bad news less disturbing. In their
study, the researchers only used a smiley face in the emails. 5.4. These are just some
uncertainties. If more advanced ways of communicating emotion in email become a reality,
surely many more questions will have to be answered.
adapted from www.spring.org.uk
MAD-1A
A. Some of them were all written with capital letters, others included emoticons and the rest
neither, so that the researchers would be able to compare responses.
B. Researchers are currently working on electronic mail systems which involve expressive
typography, graphical components as well as old-fashioned words to convey emotion.
C. This might explain how, in online correspondence, even two simple things like
capitalisation and the use of emoticons can have important effects on the reader’s
perceptions.
D. We can’t be sure whether the impact of other emoticons would be the same. It is also not
clear what would happen if the sender used emoticons which the receiver did not understand.
E. For emoticons, there is a bulk of research which proves they can take the sting out of
a message with a negative content. Other studies find they have no such impact.
TRANSFER YOUR ANSWERS TO THE ANSWER SHEET!
MAD-1A

","answer_text_html":"

5.
podsumowanie
: właściwe
i adekwatne
do tematu
zakończenie
wypowiedzi
R
A
L
zakończenie zgodne
z tematem oraz treścią
wypowiedzi; jeżeli
zdający powtarza wstęp -
czyni to innymi słowami
zakończenie nie jest w pełni
poprawne, np. jest zgodne
z tematem ALBO treścią
wypowiedzi; odbiega trochę od
tematu LUB treści wypowiedzi;
zdający stosuje zakończenie
schematyczne (sztampowe) LUB
powtarza wstęp praktycznie tymi
samymi słowami
brak zakończenia LUB
zakończenie nie jest
komunikatywne LUB
zakończenie jest jedynie
luźno związane z tematem
oraz treścią wypowiedzi

","solutions":[]}